Política de cookies

Use of cookies on the websites of ABANCA Corporación Bancaria S.A.

On the web pages of ABANCA Corporación Bancaria S.A. (hereinafter, “ABANCA”), and its subdomains (hereinafter, collectively, the “Website”), we use our own cookies and those of partner companies both to improve your user experience and to show you content tailored to your interests by analyzing your browsing habits, as explained below in this “Cookie Policy.”

This Policy may be updated for various reasons; for example, due to new legislative requirements, instructions issued by the competent supervisory authority, or when there is any change in the operation of the cookies used by the Website. For this reason, we invite you to review this Policy regularly.

1. What are cookies?

A cookie is a small file that is downloaded to your device when you access certain web pages. Cookies allow a website, among other things, to verify its own operation and check essential aspects, such as the identity of the user in the case of individualized requests, which allows your information to be remembered in order to offer you a more personalized experience tailored to your interests.

Cookies can affect your privacy, which is why we want to provide you with all the necessary information about the types of cookies we use, so that you have full decision-making power regarding their use and the protection of your privacy. To this end, in the section “What types of cookies are there and which do we use?” we provide you with a direct access button to the "Cookie Settings" panel, where you can find details about the types of cookies used on the Website and their corresponding purposes.

2. What types of cookies are there and which do we use on the Website?

There are different types of cookies depending on various factors:

Depending on who creates them, they can be:
- First-party cookies: these are created or managed by the owner of the Website.
- Third-party cookies: these are managed by a third party different from and unrelated to the owner of the Website.
Depending on their duration, they can be:
- Session cookies: these are designed to collect and store data while you access the Website. As their name suggests, these cookies are temporary and disappear at the end of the session.
- Persistent cookies: these allow data to be stored on your device so that the cookie manager can access and process them for the period they determine.
Depending on the purpose for which the obtained data are processed, they can be:
- Technical cookies: these are strictly necessary to ensure the Website functions correctly, including the use of services available on the Website at any given time. These cookies cannot be disabled in our systems. The use of these cookies does not collect or store personal data, so your consent is not required in this regard.
- Analytics cookies: these allow the monitoring and analysis of behavior on the Website, in order to introduce improvements.
- Personalization cookies: these allow information to be remembered so that users can access the service with general predefined features based on a series of criteria on your device, such as language, the type of browser through which you access the service, etc.
- Advertising cookies: these allow for the effective management of advertising spaces on the Website, and may store information about user behavior obtained through continuous observation of their browsing habits, which allows for the development of a specific profile to display advertising based on it.

On the Website, we provide you with a "Cookie Settings" console through which you can easily manage your preferences regarding the installation or not of cookies on your device, as well as obtain detailed information about the types of cookies and characteristics of each one used by the Website.

The "Cookie Settings" console is shown by default on your first visit to the Website; however, you can also access it from here:

Regardless of the selection you make in the “Cookie Settings” console, a technical cookie (called “Optanon”) with an ID will automatically be downloaded to your device, whose sole purpose is to store the consent options you have selected, and under no circumstances do we collect personal information. If you wish to know the specific selection of cookies you have made or if you have any questions or queries related to managing your preferences for cookie downloads, you can contact ABANCA’s Data Protection Officer in writing at privacidad@abanca.com. In these cases, and so that we can properly address your request, you will need to provide us with the “Optanon” cookie ID, which you can obtain by right-clicking your mouse and selecting "Inspect > Application > Storage > Cookies." By selecting the corresponding cookie, a panel will open where you can see the cookie ID, which contains a code that identifies it.

We also inform you that if you save the cookie settings without having activated any of the available options, this will be equivalent to directly rejecting all cookies, except for technical cookies, which, as we have indicated, are always active by default.

3. Who uses the cookies?

The information collected through cookies on a web page may be used by both the owner of that web page and a third party providing a service to the owner.

In this regard, the information from the cookies used on the Website is processed by ABANCA, as the owner of the website, as well as by third parties providing services. These third parties are:

3.1 Google Analytics

This Website uses Google Analytics, a web analytics service that enables the measurement and analysis of browsing on web pages. In Europe and Switzerland, this service is managed by Google Ireland Limited (hereinafter, “Google”), a company incorporated and operating under European Union law, with its main office at Gordon House, Barrow Street, Dublin 4, Ireland.

We inform you that the analytical information obtained through Google Analytics cookies downloaded to your device (provided you have given prior consent) is anonymized and, under no circumstances, allows your identification, either directly or indirectly, and is not shared with Google.

In your browser, you can check which cookies are used by Google Analytics for this service. You can also find more information about Google cookies, as well as about the Google Analytics browser opt-out add-on by clicking here or by accessing the “Analytics cookies” section of the Website’s settings panel.

3.2. Adobe Analytics and Adobe Target

This Website uses Adobe Analytics and Adobe Target, services that are part of Experience Cloud, a family of digital marketing solutions and services provided by Adobe Systems Software Ireland Limited (hereinafter, “Adobe”), whose main office is at 4-6 Riverwalk, Citywest Business Campus, Saggart D24, Dublin, Ireland.

Adobe Analytics uses cookies for analytical purposes (e.g., to differentiate requests from different browsers or analyze navigation flow). Adobe Target uses cookies to provide Website publishers with a range of personalization tools (e.g., to determine the most relevant online content).

You can find more information about Adobe cookies at the following links:

You can also obtain more information about Adobe’s privacy options, including cookie opt-out, by clicking here.

3.3 Links to social networks

The Website may also include buttons through which, simply and intuitively, you can link to and/or share certain Website content on social networks such as YouTube, X Corp., Facebook, or LinkedIn. This functionality involves the use of cookies that link to the web pages of these social networks, storing information only on them.

You can find more information about the cookies used by these social networks at the following links:

The cookies used by each of the third parties mentioned in sections 3.1, 3.2, and 3.3 above are identified, according to the group they belong to (analytics, personalization, or advertising), in the Website’s "Cookie Settings" panel. Likewise, these third parties may, where appropriate, carry out international data transfers as provided in their respective Cookie Policies. In this regard, you can access the links provided in the identification of each of the third parties in this section “Who uses the cookies?”.

4. How can you view cookies?

All browsers allow you to search for and view the cookies installed by a particular web page, obtain information about their duration, and the possibility of deleting them, as indicated in the following section "How to delete cookies?".

Below, we provide you with a series of informative links on this matter for the most commonly used Internet browsers:

5. How to disable or delete cookies?

To restrict or block cookies, you must modify the settings of the browser you use on your device, whether it is a computer, smartphone, or tablet.

Disabling cookies does not prevent browsing the Website, although it may affect its normal operation or certain services and/or functionalities.

In general, browsers offer the following configuration options regarding the installation of cookies:

The browser rejects all cookies, and therefore no cookies from any website are installed on your device.
The browser warns you before a cookie is installed so you can decide whether to accept it or not.
The browser only rejects third-party cookies from the websites you visit, but not those used by the website you are browsing.

Also, if you enable private browsing mode, cookies will be installed on your device but will be automatically deleted when you finish browsing the website. At the following links, you can find information about private browsing in the most commonly used Internet browsers:

6. How long do we keep the data generated by the use of cookies?

The data generated by the use of cookies will be kept for a period of twelve (12) months. After this period, such data, including those relating to configuration cookies, will be deleted from our systems, so you will need to reconfigure the cookies according to your preferences. As we have informed you above, configuration cookies do not store personal information, only your preferences for cookie downloads, that is, the categories you have allowed to be downloaded to your device.

Although, as indicated, consent related to the use of cookies is renewed every twelve (12) months, there are some exceptions to this period that require us to obtain your consent again before the expiration of the aforementioned period (e.g., if there are substantial changes in the operation of cookies, when new types of cookies are implemented in their respective categories that require consent, or whenever technical changes occur whose operation depends on a re-publication of the notice and/or the “Cookie Settings” panel).

We show you information about our Cookie Policy the first time you access the Website. Upon receiving this information, you can take the following actions:

Modify cookie settings. You can obtain more information about what cookies are, which cookies are used by the Website, learn about ABANCA’s Cookie Policy, and modify the cookie settings to suit your preferences.
Accept cookies. You can directly accept the use of all cookies, which will allow you to use all the functionalities of the Website without restrictions. If you accept the use of cookies, you will not see the notice again when accessing any page of the Website.
Reject cookies. You can directly reject the use of all cookies, except for technical cookies, which, as we have previously informed you, are always active by default. If you reject the use of cookies, you will not see the notice again when accessing any page of the Website.

Notwithstanding the above, at any time you can manage your consents related to the different types of cookies used by the Website by accessing the “Cookie Settings” console, which you will find permanently available in the section What cookies do we use? of this Cookie Policy.

You should bear in mind that if, at first, you accept any of the types of cookies referenced in the section "What types of cookies are there and which do we use on the Website?" of this Cookie Policy and later wish to delete them, you must do so in accordance with the options provided by the browser you use, as indicated in the section “How to delete cookies?” or from the configuration system offered by the third party itself.

If you want more information about your privacy, you can consult our privacy policy.