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Telephone banking

While you're jogging. In the taxi. In the bakery line. You can sign up, activate, deactivate… An exclusive service, for everyone. Because whenever you need us, we'll be on the other end of the phone, just seconds away.

  • I don't have credentials: sign up You will be redirected to another website
  • I already have keys: 981 17 96 00
    • How much does it cost?

      Like all remote banking services, telephone banking is completely free.

    • What do I save?

      You save time and gain in convenience.

    • How does it work?

      You just need to make a call and highly qualified professionals will handle the transaction you want to carry out for you.

    • Is it safe?

      Absolutely! Always call ABANCA's phone number and a secure automated system will ask you to enter your remote banking credentials on your device.

    With your telephone banking you can carry out these operations, among others, to make everything easier and more convenient:

    • Check your balances and transactions.
    • Pay or return your bills.
    • Check and cancel direct debits.
    • Request help to make transfers.
    • Change the limit and payment method of your card.
    • …And many more!

    Just a simple call

    If you don't have an internet connection, are abroad or in the mountains, and find it quicker and more convenient to call us by phone, you can carry out transactions as if you were at the branch by calling us directly at 981 17 96 00 (or 0034 981 17 96 00 if you are abroad).

    You will be assisted by qualified professionals who will ensure that no transaction is complicated for you, whether it's a routine one or something less common.

    The telephone customer service operates from 8 a.m. to 10 p.m., Monday to Friday on working days. And if you need it, we also have a 24-hour service through an automated menu for quick transactions.

    All you need to start using telephone banking are your remote banking credentials, which you can get by requesting this free serviceYou will be redirected to another website.

    Trade with your online broker wherever you are

    Our online broker has everything you need to navigate the stock market, search for investment funds, or buy and sell securities. You’ll also find up-to-date news on the economy, markets, and companies to help you stay informed. And all from your mobile, whenever you want!

    • More information
    • Start investing You will be redirected to another website

    Para saber más...

    DUDAS

    • ¿Qué operaciones puedo hacer en banca telefónica?

      Desde tu banca telefónica podrás realizar, entre otras, estas operaciones:

      • Consultar el saldo y los movimientos
      • Pagar y devolver tus recibos
      • Consultar y dar de baja domiciliaciones
      • Hacer transferencias nacionales o internacionales
      • Personalizar el límite de operaciones y la modalidad de pago de la tarjeta
      • …Y muchas más!
    • ¿Puedo hacer operaciones a través de banca telefónica desde el extranjero?

      Para usar la banca telefónica desde el extranjero, debes llamar al 0034 981 179 600 
       
    • More real questions and answers about remote banking

    DOCUMENTACIÓN

      • Check the remote banking user manual for individualsView PDF file
      • Check the remote banking contract templateView PDF file

      EN EL BLOG

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      Introduce tu número y te llamaremos inmediatamente.
      Nuestro horario de atención es de lunes a viernes, de 8 de la mañana a 10 de la noche.

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