How to contact us

All our networks

If you wish, you can follow us on social media to stay up to date with all the latest news:

In writing

The best way to write to us and send us your suggestions or congratulations, or to request information in writing, is through this contact form. If you use it, we can direct your comment to the right person and get back to you as soon as possible. You can also do so at the following email address: contacto@abanca.com.

And if you wish to make a formal complaint, you can follow the steps outlined on this claims page.

Postal contact

Our Customer Service is located at Rúa Nueva, 1 - Entreplanta, 15003 – A CORUÑA

If you want to see us in person, we will also assist you at all our branches. To check the phone numbers, emails, and physical addresses of each of our branches, you can find them on our branch map.

Our main headquarters is in Betanzos (A Coruña), at Cantón Claudino Pita Street, No. 2. ABANCA's CIF is A70302039.

By phone

To contact ABANCA by phone, you can use any of these numbers:

Are you receiving a call from 981 113 492?

If you have received a call from the number 981 113 492, you can rest assured: it's us.

This is an official phone number of ABANCA Mediación, the ABANCA Group's specialized insurance team. We call you from here to:

  • Inform you about new personalized protection proposals.
  • Help you improve the coverage of your current insurance policies.
  • Offer you savings and security solutions tailored to your life stage.

Remember: This number is used exclusively for informative and commercial calls. It is not a number for receiving inquiries, but if you see our call on your screen, answering is safe!