Welcome,
you are now part of ABANCA!
We are close to you whenever you need us
Mortgages
Pension plan
Discover all our products
If you need us
Sometimes you won’t even want to think about your bank, but other times you’ll be eager to talk to a person who can help you. Most of the time, everything will be crystal clear, but there may be times when you have a question. If you need it, we’ll help you, in whatever way you prefer. Because we know that no two people are the same. There are 8,000 of us working for you.
We are close to you whenever you need us
If you have a problem
At ABANCA, there is an extensive team of professionals dedicated to ensuring your security, 24 hours a day, every day of the week. We work so that nothing can happen, but we are also here to respond in the most efficient way if something ever does happen to you. These phone numbers are specific for resolving these issues. If you have any other needs, keep reading.
If you have lost your card or think it may have been stolen
For any other issue affecting your safety
Questions in Your First Days
We answer the questions you may have during your first days at ABANCA
To access your app, you need to use your NIF or NIE with the letter, and your PIN. If you don't remember it, you can request a new PIN from your app. To make sure it's you, we'll ask for some personal information and, in addition, you'll need to have an ABANCA card for which you are the holder on hand.
Of course! We offer you a digital direct debit switching serviceYou will be redirected to another website that allows you to bring to ABANCA the direct debits you have set up at another bank, free of charge.
This service is provided by Qwist GmbH, a European technology company regulated by the German Federal Financial Supervisory Authority. We are committed to security. We use the tools provided by European open banking law to simplify processes such as the transfer of direct debits.
During the process, we will ask you for the online banking access details of the institution from which you want to transfer your direct debits: we will only use them for this purpose. We will never access or process any personal or financial data.
If you prefer to do it yourself, you simply need to give your new account number to the utility companies (water, phone, electricity, etc.) you have contracts with.
You can withdraw cash with your card at all ABANCA ATMs without paying any commission. In addition, outside Galicia you can also withdraw cash 5 times a month at Euro 6000, ING, Euronet, Banco Sabadell, Bankinter, Caja de Arquitectos, Caja de Ingenieros, Euro Automatic Cash and Banca March ATMs.
Bizum is integrated into your ABANCA mobile banking app. You can send and receive money from mobile to mobile in the easiest way. You just need to go to the accounts menu and click on the "Send money" option.
All the information about ABANCA
We work every day in 11 countries to be a leading bank and continue to deserve the trust of our customers. Here we offer you all the corporate, social, and financial information about your bank.
1) Promotion valid for contracts made between January 1 and December 31, 2026. Acceptance of a deposit into the account associated with the Flat Rate for a total net amount of €30 for all new customers registered in 2025 and 2026 who take out a new insurance policy in the following categories: Standalone Home, Health, Car, Standalone Risk Life, Periodic Premium Funeral, Accident, and Business Insurance, and who direct debit it to the Flat Rate Insurance. The policyholder must be a natural person, resident in Spain, and the gross premium for the first year of the new insurance must be at least €100 to qualify for the promotion. The deposit into the account by ABANCA Seguros constitutes investment income subject to the recipient’s Personal Income Tax (IRPF); such income is subject, where applicable, to the corresponding withholding obligation by the payer. Request the promotion at any of our 700 branches. Check the conditions of the Flat Rate Insurance at abanca.com/tpsCCGGView PDF file
BROKER: ABANCA MEDIACIÓN, OPERADOR DE BANCA-SEGUROS VINCULADO S.L., a tied bancassurance operator, with registered office at Avda. de la Marina no. 1, 4th floor, A Coruña, registered in the Commercial Registry of A Coruña, volume 3321, page 64, sheet C-38698, and in the Special Register of Insurance Brokers of the Directorate General of Insurance and Pension Funds with no. OV-0044. INSURERS: ABANCA Vida y Pensiones de Seguros y Reaseguros, S.A.U, CIF: A15140387, registered with the DSFP under code C0628 and with registered office at Avda. de la Marina 1, 3rd floor, A Coruña. ABANCA Generales de Seguros y Reaseguros, S.A., with NIF A14715270 and registered office in A Coruña, Avda Linares Rivas 30 3rd floor, CP 15005. Registered in the Commercial Registry of A Coruña, volume 3407, page 9, sheet C-47133 and subject to the supervision of the Directorate General of Insurance and Pension Funds (DGSFP), where it appears in its Special Register of Insurance Entities under code C-0808. CASER, Caja de Seguros Reunidos, Compañía de Seguros Y Reaseguros, S.A. with registered office at Avenida de Burgos, 109 - 28050 Madrid and subject to the supervision of the Directorate General of Insurance and Pension Funds (DGSFP), where it appears in its Special Register of Insurance Entities under code C0031. SANITAS, Sanitas Sociedad Anónima de Seguros with registered office at Ribera del Loira, 52 – 28042 Madrid and subject to the supervision of the Directorate General of Insurance and Pension Funds (DGSFP), where it appears in its Special Register of Insurance Entities under code C0320. Check the rest of the insurance companies with which the broker has an agency agreement in the insurance section of abanca.com. With professional civil liability insurance and the necessary financial capacity required by current insurance distribution regulations. CIF: B-70049630.
(2) About ABANCA pension plans. You can check liquidity alerts, the risk indicator, the main features of the pension plans, and the Key Information Documents at any ABANCA branch or on this same website.
Cecabank, S.A. Pension Fund Depository Entity. ABANCA Corporación Bancaria S.A. Promoter and marketer of individual pension plans. ABANCA Vida y Pensiones de Seguros y Reaseguros, S.A., Pension Fund Management Entity.
About the 4% promotion. Program valid for effective transfers from other entities to certain ABANCA Individual Pension Plans made until January 31, 2027 . Pension plans included in the promotion: ABANCA Renta Fija Mixta Conservador, ABANCA Renta Fija Mixta Moderado, ABANCA Renta Variable Mixta Dinámico, ABANCA Renta Variable, ABANCA Renta Variable Dividendo PP, and ABANCA Renta Variable Crecimiento PP.
Cash bonus payment. For tax purposes, this bonus is considered investment income (subject to IRPF) and is subject to withholding according to current tax regulations. A gross 4% will be paid for effective transfers from other entities of amounts equal to or greater than €50,001 with a 6-year commitment; a gross 3% for transfers of amounts equal to or greater than €20,001 with a 6-year commitment; a gross 2% for transfers of amounts equal to or greater than €5,001 with a 6-year commitment; and a gross 1% for lower amounts with a 5-year commitment. In all cases, the bonus limit is €5,000 gross. Promotion not compatible with other Pension Plan promotions.