Claims and Whistleblowing Channels - ABANCA Asset Management

Below you will find information about complaints and how to exercise a right related to your personal data:

1. To file a complaint with the Customer Service Department

We guarantee the protection of your rights as a customer. For this reason, and to facilitate the processing of any complaints that may arise, we provide you with a Customer Service Department to manage your queries and complaints.

Customer Service Department
Calle Serrano 45, 28001 - Madrid
reclamaciones@abancagestion.com

The Customer Service Department has a period of two months, counting from the date the complaint or claim is submitted, to issue a decision. After this period, the claimant may contact the Claims Service of the Spanish National Securities Market Commission. You can consult the Regulations for the protection of ABANCA Asset Management clientsView PDF file.

2. To exercise a right related to your personal data

You can write to us at cumplimientolopd@abancagestion.com. Please include the following information: name and surname, email, phone number, and reason for the complaint.