We inform you that ABANCA will communicate the necessary data for the car insurance contracting process to the insurer ABANCA Generales de Seguros y Reaseguros, S.A. (“ABANCA Seguros Generales”) and to the intermediary ABANCA Mediación Operador de Banca-Seguros Vinculado, S.L. (“ABANCA Mediación”). The necessary data will be as follows:

• Name, surname, date of birth, and gender.
• DNI or NIE.
• How to contact you (postal address, landline and/or mobile phone, and email address).
• Nationality and place of birth.
• If applicable, your status as an employee of the ABANCA Group.
• The insurer ABANCA Seguros Generales and the intermediary ABANCA Mediación will process your indicated data, as independent data controllers, for the following purposes:

1. The insurer may make the corresponding offer and process the insurance contract, which will also include the analysis of the information you provide to us in the future, as well as consultation of the following sources: - Consultation of data in common insurance sector files. As it is necessary for the processing of the insurance contract, ABANCA Seguros Generales may consult files such as: - The Automobile Insurance History File (SINCO). - And Risk Selection and Pricing Files (which are databases commonly used in the insurance sector to verify the characteristics and history of the vehicle, assess the risk to be insured, and adjust the rate). - And, based on the legitimate interest of the insurer, consultation of the common credit information file ASNEF, in order to gather information about your solvency and credit and to complete the risk selection rules.

2. The intermediary may manage, in case you wish to use the chat service or the telephone support service, any operational doubts, queries, or incidents that may arise during the contracting process. Also, so that the intermediary can make and provide you, for the purposes of the current insurance distribution regulations, with a personalized recommendation to offer you the specific product that, based on the information you subsequently provide during the insurance contracting process, will best meet your requirements and needs.

Additionally, if you provide identifying and contact data of other insured persons, you guarantee that you have obtained the explicit consent of those insured persons for the communication of their personal data to the insurer for the purpose of processing the insurance contract.

The data will be retained during the insurance contracting process and, if you finally contract it, will also be retained during the validity of the insurance. Once your pre-contractual or contractual relationships with the intermediary and the insurer have ended, and unless you have given your consent for the retention of your data once those relationships have ended, the data will be blocked during the limitation periods established by the applicable current regulations. Once those periods have elapsed, the data will be deleted.

Furthermore, we inform you that data protection regulations grant you a series of rights regarding the processing of your personal data: - Right of access. You can find out what type of data we are processing and the characteristics of the processing we are carrying out. - Right of rectification. You can request the modification of your data when it is inaccurate or incomplete. - Right to data portability. You can obtain a copy in an interoperable format of the data being processed. - Right to restriction of processing. You can request the restriction of the processing of your personal data when any of the conditions set out in the law are met. - Right to erasure. You can request the deletion of your data when the processing is no longer necessary. - Right to object. You can request that we do not process your data for decision-making based solely on automated processing. Likewise, you can request the cessation of processing based on legitimate interest, in which case we will stop processing your data, unless we demonstrate compelling legitimate grounds for the processing that may override your rights, or for the establishment, exercise, or defense of legal claims. - Right to withdraw consent given at any time.

You may exercise your rights by contacting: (i) ABANCA Seguros Generales, at the postal address: Avda. Linares Rivas, 30, 3rd floor, 15005, A Coruña or via the following email address of its Data Protection Officer: dpo.abancagenerales@abancaseguros.com; and (ii) ABANCA Mediación, at the postal address Avenida de la Marina, 1, 4th floor, 15001, A Coruña; ABANCA Mediación has also appointed a Data Protection Officer, who will be available to you at privacidad@abanca.com. In addition, you may file a complaint with the Spanish Data Protection Agency if you believe your rights have been violated.

We inform you that ABANCA will communicate the necessary data for the health insurance contracting process to the insurer ABANCA Generales de Seguros y Reaseguros, S.A. (“ABANCA Seguros Generales”) and to the intermediary ABANCA Mediación Operador de Banca-Seguros Vinculado, S.L. (“ABANCA Mediación”). The necessary data will be as follows:

• Name, surname, date of birth, and gender.
• DNI.
• How to contact you (postal address, landline and/or mobile phone, and email address).
• Nationality and place of birth.

The insurer ABANCA Seguros Generales and the intermediary ABANCA Mediación will process your indicated data, as independent data controllers, for the following purposes:

1. The insurer may make the corresponding offer and process the insurance contract, which will also include the analysis of the information you provide to us in the future, as well as, based on the legitimate interest of the insurer, consultation of the common credit information file ASNEF, in order to gather information about your solvency and credit and to complete the risk selection rules.

2. The intermediary may manage, in case you wish to use the chat service or the telephone support service, any operational doubts, queries, or incidents that may arise during the contracting process. Also, so that the intermediary can make and provide you, for the purposes of the current insurance distribution regulations, with a personalized recommendation to offer you the specific product that, based on the information you subsequently provide during the insurance contracting process, will best meet your requirements and needs.

Additionally, when you provide us with the health data that we will request through the corresponding questionnaire, you consent to such data being processed by the insurer to process the insurance contract.

Likewise, if you provide identifying and contact data of other insured persons, as well as their health data, you guarantee that you have obtained the explicit consent of those insured persons for the communication of their personal data, including health data, to the insurer for the purpose of processing the insurance contract.

The data will be retained during the insurance contracting process and, if you finally contract it, will also be retained during the validity of the insurance.

Once your pre-contractual or contractual relationships with the intermediary and the insurer have ended, and unless you have given your consent for the retention of your data once those relationships have ended, the data will be blocked during the limitation periods established by the applicable current regulations. Once those periods have elapsed, the data will be deleted.

Furthermore, we inform you that data protection regulations grant you a series of rights regarding the processing of your personal data:

• Right of access. You can find out what type of data we are processing and the characteristics of the processing we are carrying out.
• Right of rectification. You can request the modification of your data when it is inaccurate or incomplete.
• Right to data portability. You can obtain a copy in an interoperable format of the data being processed.
• Right to restriction of processing. You can request the restriction of the processing of your personal data when any of the conditions set out in the law are met.
• Right to erasure. You can request the deletion of your data when the processing is no longer necessary.
• Right to object. You can request that we do not process your data for decision-making based solely on automated processing. Likewise, you can request the cessation of processing based on legitimate interest, in which case we will stop processing your data, unless we demonstrate compelling legitimate grounds for the processing that may override your rights, or for the establishment, exercise, or defense of legal claims.
• Right to withdraw consent given at any time. You may exercise your indicated rights by contacting: (i) ABANCA Seguros Generales, at the postal address: Avda. Linares Rivas, 30, 3rd floor, 15005, A Coruña or via the following email address of its Data Protection Officer: dpo.abancagenerales@abancaseguros.com; and (ii) ABANCA Mediación, at the postal address Avenida de la Marina, 1, 4th floor, 15001, A Coruña; ABANCA Mediación has also appointed a Data Protection Officer, who will be available to you at privacidad@abanca.com. In addition, you may file a complaint with the Spanish Data Protection Agency if you believe your rights have been violated.

Finally, you can consult the insurer's Privacy Policy here.

We inform you that ABANCA will communicate the necessary data for the home insurance contracting process to the insurer ABANCA Generales de Seguros y Reaseguros, S.A. (“ABANCA Seguros Generales”) and to the intermediary ABANCA Mediación Operador de Banca-Seguros Vinculado, S.L. (“ABANCA Mediación”). The necessary data will be as follows:

• Name, surname, date of birth, and gender.
• DNI, passport, or NIE.
• How to contact you (postal address, landline and/or mobile phone, and email address).
• Nationality and place of birth.
• If applicable, your status as an employee of the ABANCA Group.
• And, in the event that you wish to link the home insurance to a mortgage financing operation that you have formalized with ABANCA or for which you are in the process of contracting with ABANCA, we will communicate your request for linkage to the insurer (including the identifying data of said financing operation) as well as both the data, of a patrimonial nature, relating to the appraisal of the property subject to the mortgage guarantee, so that the insurer can apply its value established in the appraisal for insurance purposes, and the data of the address of said property and its ownership (your status as owner of the same).

The insurer ABANCA Seguros Generales and the intermediary ABANCA Mediación will process your indicated data, as independent data controllers, for the following purposes:

1. The insurer may make the corresponding offer and process the insurance contract, which will also include the analysis of the information you provide to us in the future, as well as, based on the legitimate interest of the insurer in the proper formalization of the contract, the consultation of the following data available in public sources and registers, which will be provided to the insurer through an information service provider (AXESOR): characteristics relating to the property, public census data, or sociodemographic profiles of the area. In addition, if you have given or give your consent for profiling with external sources, ABANCA Seguros Generales may consult the sociodemographic characteristics linked to the location of the property obtained through geo-statistical indicators calculated based on generic anonymized and/or aggregated information by geographic area, characteristics that by themselves do not entail the creation of individualized profiles, but will help us to complete the information we have about you and thus offer you a premium more adjusted to the risk or your profile, as well as other products also suitable for your profile.

2. The intermediary may manage, in case you wish to use the chat service or the telephone support service, any operational doubts, queries, or incidents that may arise during the contracting process. Also, so that the intermediary can make and provide you, for the purposes of the current insurance distribution regulations, with a personalized recommendation to offer you the specific product that, based on the information you subsequently provide during the insurance contracting process, will best meet your requirements and needs. The data will be retained during the insurance contracting process and, if you finally contract it, will also be retained during the validity of the insurance. Once your pre-contractual or contractual relationships with the intermediary and the insurer have ended, and unless you have given your consent for the retention of your data once those relationships have ended, the data will be blocked during the limitation periods established by the applicable current regulations. Once those periods have elapsed, the data will be deleted.

Furthermore, we inform you that data protection regulations grant you a series of rights regarding the processing of your personal data:

• Right of access. You can find out what type of data we are processing and the characteristics of the processing we are carrying out.
• Right of rectification. You can request the modification of your data when it is inaccurate or incomplete.
• Right to data portability. You can obtain a copy in an interoperable format of the data being processed.
• Right to restriction of processing. You can request the restriction of the processing of your personal data when any of the conditions set out in the law are met.
• Right to erasure. You can request the deletion of your data when the processing is no longer necessary.
• Right to object. You can request that we do not process your data for decision-making based solely on automated processing. Likewise, you can request the cessation of processing based on legitimate interest, in which case we will stop processing your data, unless we demonstrate compelling legitimate grounds for the processing that may override your rights, or for the establishment, exercise, or defense of legal claims.
• Right to withdraw consent given at any time.

You may exercise your rights by contacting: (i) ABANCA Seguros Generales, at the postal address: Avda. Linares Rivas, 30, 3rd floor, 15005, A Coruña or via the following email address of its Data Protection Officer: dpo.abancagenerales@abancaseguros.com; and (ii) ABANCA Mediación, at the postal address Avenida de la Marina, 1, 4th floor, 15001, A Coruña; ABANCA Mediación has also appointed a Data Protection Officer, who will be available to you at privacidad@abanca.com. In addition, you may file a complaint with the Spanish Data Protection Agency if you believe your rights have been violated.

In the event that you have certain legal problems, we protect you by defending your interests at all times and also covering possible expenses:

• Criminal defense for traffic accidents
• Assistance to the detainee and bail
• Claims for bodily injury
• Claims for material damages
• Insolvency of the responsible third party
• Management of administrative traffic violations
• Claims for breach of contract
• Telephone legal assistance
• Fine alert

We detail the assistance coverages you will have with your ABANCA Car Insurance:

• Assistance for people: medical assistance, repatriation expenses, extended hotel stay expenses, presence of a family member, reimbursement of medical expenses abroad, shipment of medicines, and assistance in case of death.
• Assistance for companions: return of companions in case of repatriation, provision of a substitute driver, and coverage for loss or theft of luggage.
• Assistance for the vehicle: mechanical assistance, towing or transport of the vehicle, shipment of spare parts, shipment of duplicate keys, transport of the vehicle to your home, custody expenses, vehicle rescue, wheel replacement, and fuel delivery.
• Assistance for passengers in case of breakdown, accident, or theft: return of passengers, accommodation expenses in case of immobilization of the vehicle…
• Other assistance services: assistance in case of legal proceedings abroad or advance of funds during trips abroad, among others.
• Replacement vehicle: we will provide you with a replacement car when you need it so that your daily life is not disrupted. This coverage is not included in the Essential modality.

Windows

In case of breakage of the vehicle's windows that isolate the occupants from the outside, we will repair or replace them as appropriate.

Fire

We will cover the cost of repair or replacement of total or partial material damages that the insured vehicle and its accessories may suffer due to combustion, burning with flame, explosion, or lightning strike, provided that this coverage is contracted.

Theft

You will be protected against damages caused to the insured vehicle in case of theft (unlawful appropriation with force) or burglary (illegal removal without force).

This coverage also includes protection against damages caused to your car in the event of an attempted theft, that is, if, for example, a thief tries to force your car's lock but finally gives up, leaving the lock unusable. This coverage will cover the repair costs.

Sometimes when you are traveling, you may hit a domestic animal or game species such as wild boars, deer, or birds.

You will be covered for your own damages resulting from a collision with game animals and domestic animals, provided there is a police report confirming it or there is verifiable evidence in the prior assessment before the vehicle repair.

In the case of domestic animals, it will be necessary that the driver of the insured vehicle is not responsible for the accident.

With this coverage, you will be protected against material damage caused to the insured vehicle as a result of an accident.