Tú eliges cuándo, cómo y dónde
At ABANCA, you can do (almost) everything with your mobile. But sometimes you may need the help of a specialized manager. Book an appointment and we’ll be waiting for you with a smile.
Are you thinking about applying for a loan or a mortgage? Do you have questions about an inheritance process? Is your daughter now of legal age and you want to change the account holder? Do you want to know how we can help you digitize your business or internationalize your company? Don’t hesitate: tell us when and where suits you best, we’ll be waiting for you.
You can book an appointment for commercial procedures such as opening accounts, applying for loans, etc. Also, if you need to handle inheritance paperwork or because your child has come of age and the account authorizations have changed.
For transactions that require cash, check management, paying bills, fines, fees, licenses… you don’t need to book an appointment: just check your branch’s cashier hours.
For other procedures such as checking balances, transactions, making transfers, returning a bill, blocking a card, or repaying a loan or card expense, you also don’t need to book an appointment. For these queries and many others, you have the mobile banking app or online banking at your disposal. You can also use telephone banking with your remote banking credentials by calling 981 17 96 00 (+34 981 17 96 00 if calling from abroad).
At all of them, during winter hours (from October 1 to May 31), Monday to Thursday by appointment only and just for commercial procedures such as opening accounts, applying for loans, etc… because we do not have cashier service in the afternoons.
To book an appointment, call 900 815 200 and tell us the reason, which branch you want to visit, and at what time. If you need to carry out any cash operation, our ATMs are available 24 hours a day.
And if you handle professional matters with your business branch, remember it has different hours: in winter, Monday to Thursday from 8:15 to 17:00 and Fridays from 8:15 to 14:00. In summer, from June 1 to September 30, Monday to Friday from 8:15 to 14:00.
For transactions that require cash or currency exchange, you do not need to book an appointment: we will assist you during cashier hours.
We can’t give you an appointment for the same day, but we will look for the earliest available date and time at your branch. The appointment phone number is 900 815 200 for commercial procedures such as opening accounts, applying for loans, etc. For everything else, you don’t need an appointment; you can go to your branch during cashier hours.
The ABANCA Customer Service number is 900 815 522 (+34 981 91 05 22 if calling from abroad) and is fully operational 24 hours a day.
MOBILE BANKING: THE BEST APP FOR YOUR EVERYDAY LIFE
ABANCA's mobile banking app is considered one of the best in the industry. We're not the only ones saying it: thousands of user votes in the main app stores confirm it. With your app, you can make transfers, move money between accounts, pay your bills with a photo, turn your cards on and off, change your credit card limit, manage your stocks and funds, and much more! And you can do all this whenever and wherever you want. Download it and have all your bank's services in the palm of your hand!
